Sample Letter to Request Credit for a Problem with Catering in the Home

| November 2, 2012 | 0 Comments

Our sample letter to request credit for a problem with catering in the home can be used to ask for a refund from a caterer who fails to provide what was agreed to in your contract. Occasionally a caterer may run out of what’s on the agreed menu for a variety of reasons. Human error is understandable and forgivable, but you shouldn’t have to pay for something that is not your fault. If a caterer doesn’t deliver on the contracted food or services, but you are still charged for it, request a refund with our sample letter to request credit for a problem with catering in the home.

Making the Best Use of Our Request Credit for a Problem with Catering in the Home

You’ll make the best use of our sample letter to request credit for a problem with catering in the home by first understanding its structure and format. As it is a formal business letter, it should be formatted appropriately. Our example is formatted in the block style, a widely accepted format for business correspondence.

The block style takes its name from the way in which the text is written in sections or “blocks,” each block being separated by a space and justified to the left of the page. This provides your letter with a professional appearance, and makes it equally easy to edit. With a bit of cutting and pasting you can speedily replace the contents of our sample letter to request credit for a problem with catering in the home with your own details.

Once you understand its format you can Download Our Request Credit for a Problem with Catering in the Home and edit it on your own computer using Microsoft Word or a similar program.

We begin our sample letter to request credit for a problem with catering in the home by correctly formatting the address. Your name and contact information are typed first, followed by the date, the name, and contact details of the reader, and finally the greeting or salutation. It should look like this:


Mrs. Margaret James
16 Seminole St.
Orlando, FL 760124
Tel: 717-213-3851
Email: jromney@email.com

July 24, 2009

Ms. Ana Ford
Casual Catering Co.
16 Main St.
Orlando, FL 760124

Dear Ms. Ford,

The first thing we do in the body of our sample letter to request credit for a problem with catering in the home is to inform the caterer that there is an issue with their invoice for the event in question. You can let them know at this time that you are also requesting a refund. We do so simply like this:

I have recently received your invoice regarding the event held in my home at 16 Seminole St., Orlando on July 4, 2009. I noticed that we have been charged for 3 servers, yet there were only 2 present on the night.

The next thing you need to do is to let the caterer know that you expect a refund for the services you were not provided with. You can do so like this:

I am therefore requesting a refund of $75 (cost per server). Fortunately we were not too greatly inconvenienced as several of my guests pitched in to help.

You can let the caterer know that you are a fair and understanding person by stating that you are aware such things occur. But you can also let them know that you don’t appreciate being charged for goods or services that you never received. Our completed sample letter to request credit for a problem with services at a family event thus looks like this:

Mrs. Margaret James
16 Seminole St.
Orlando, FL 760124
Tel: 717-213-3851
Email: jromney@email.com

July 24, 2009

Ms. Ana Ford
Casual Catering Co.
16 Main St.
Orlando, FL 760124

Dear Ms. Ford,

I have recently received your invoice regarding the event held in my home at 16 Seminole St., Orlando on July 4, 2009. I noticed that we have been charged for 3 servers, yet there were only 2 present on the night.

I am therefore requesting a refund of $75 (cost per server). Fortunately we were not too greatly inconvenienced as several of my guests pitched in to help.

I appreciate that because of circumstances beyond your control you were not able to provide the contracted servers. However I expect the invoice to be corrected to reflect the overcharge before I will pay it.

Sincerely,

Margaret James

Once you’re ready to compose your own letter you can Download Our Request Credit for a Problem with Catering in the Home and edit it to contain your personal information.

Tips and Useful Sentences You Can Use with our Request Credit for a Problem with Catering in the Home:

  • Be gracious when requesting your refund. The caterer will be more cooperative if you are not abusive.
  •  If you have trouble getting your refund, contact the Better Business Bureau or similar organization for some professional advice.
  • Conduct a thorough background check and examine references of any caterer you are considering hiring to minimize the chances of such events occurring.

Category: Requesting Refund Letters Examples

About the Author ()

Melanie Walters is a writer and editor for several businesses both online and offline. Her experience with writing business letters and marketing materials has helped her understand exactly what works in written communication for businesses. In the 10 years she's been writing, Melanie has amassed a large collection of letter examples that she gladly shares with you here on Letter Example Help.org

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