Fair and Earnest Apology for Damaged Goods, Partial Credit Issued Sample Letter

| December 8, 2012 | 0 Comments

This apology for damaged goods, partial credit issued sample letter is perfect for making an apology to customers who have received a shipment of damaged goods and require funds to be credited to their account. The letter needn’t be long, just a short note to apologize and to let them know that a credit to their account has been made. To compose such a letter quickly and efficiently, use our apology for damaged goods, partial credit issued sample letter.

How to Best Use of Our Apology for Damaged Goods, Partial Credit Issued Sample Letter

You’ll make the best use of our apology for damaged goods, partial credit issued sample letter if you understand its structure and format. We use the block style which aligns all of the text to the left. This gives your letter a professional appearance, and makes it easy to edit. With a bit of cutting and pasting you can quickly replace the contents of our apology for damaged goods, partial credit issued sample letter with that of your own.

Complete Apology for Damaged Goods, Partial Credit Issued Sample Letter


Mr. Jack Smith
Customer Care Manager
Megatronics Inc.
1001 5th Ave.
New York, NY 701901

November 13, 2001

Mr. Mark Brown
Ardent Industries
44 Bayside Industrial Park
Manchester, NH 460012

Dear Mr. Brown,

Please accept my apologies on behalf of Megatronics In. for the problems you experienced with your recent order (#SSSP2345). Several of the panels were not assembled properly and others lacked attachment points. 

We understand that your firm had a deadline to meet and there was no time for us to ship a replacement order. Accordingly you were forced to make repairs and adjustments to the Solar Panels and Combiner Boxes yourselves.

We have issued a credit for 60% percent of your total order ($2,997) before shipping.

We appreciate your patronage and will work hard not to disappoint you again.

Sincerely,

Jack Smith

Tips and Useful Sentences You Can Use with our Apology for Damaged Goods, Partial Credit Issued Sample Letter:

  • Please accept our apologies for the problems with your recent order.
  • Please be advised that we have credited your account for the damaged goods received in order #99977723.
  • I am happy to inform you that a replacement order for the damaged goods received in order #222333444 has been shipped, and a credit for them placed on your account.

Category: Apology Customer Service Letters

About the Author ()

Melanie Walters is a writer and editor for several businesses both online and offline. Her experience with writing business letters and marketing materials has helped her understand exactly what works in written communication for businesses. In the 10 years she's been writing, Melanie has amassed a large collection of letter examples that she gladly shares with you here on Letter Example Help.org

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