Resolute Sample Letter to Customer Denying Warranty Repair Because it’s Expired

| December 11, 2012 | 0 Comments

This sample letter to a customer denying warranty repair because it’s expired is perfect for informing customers that your company cannot repair their goods under the existing warranty because it has expired. The letter needn’t be long, just a short note to state the aforementioned, and request their permission to proceed with the repairs if they still want them carried out. To compose such a letter quickly and efficiently, use our sample letter to a customer denying warranty repair because it’s expired.

How to Best Use of Our Sample Letter to Customer Denying Warranty Repair Because it’s Expired

You’ll make the best use of our sample letter to a customer denying warranty repair because it’s expired if you understand its structure and format. We use the block style which aligns all of the text to the left. This gives your letter a professional appearance, and makes it easy to edit. With a bit of cutting and pasting you can quickly replace the contents of our sample letter to a customer denying warranty repair because it’s expired with that of your own.

Complete Sample Letter to Customer Denying Warranty Repair Because it’s Expired


Mr. Jack Smith
Customer Care Manager
Megatronics Inc.
1001 5th Ave.
New York, NY 701901

November 13, 2001

Mr. David Appleby
79 Sunset Dr.
New Orleans, LA 460012

Dear Mr. Appleby,

We have received your SSP Deluxe Solar Panel Inverter, shipped to us for repair and maintenance.

I regret to inform you that the original; warranty for this product has expired. Consequently we require your permission to proceed with the required systems diagnosis. Our standard charge for a full diagnosis is $350. If you decide to have repairs carried out, we will apply the diagnostics charge against the final charge for labor..

Please let me know if you would like us to proceed.

Sincerely,

Jack Smith

Tips and Useful Sentences You Can Use with our Sample Letter to Customer Denying Warranty Repair Because it’s Expired:

  • We regret to inform you that we cannot proceed with the necessary repairs to your (product name) as the current warranty has expired.
  • Please be advised that the warranty on your (product name) has expired and consequently we require your permission to proceed with any repairs.
  • Offer the customer a discounted rate on a warranty extension if they do so immediately as a gesture of good will.

Category: Reply to an Inquiry Letter Examples

About the Author ()

Melanie Walters is a writer and editor for several businesses both online and offline. Her experience with writing business letters and marketing materials has helped her understand exactly what works in written communication for businesses. In the 10 years she's been writing, Melanie has amassed a large collection of letter examples that she gladly shares with you here on Letter Example Help.org

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