Simple Sample Letter to Customer Regarding RTM (Return to Manufacturer) Policy

| December 16, 2012 | 0 Comments

This sample letter to a customer regarding RTM (return to manufacturer) policy is perfect for informing customers of your company’s policy regarding the return of goods or products. The letter needn’t be long, but the procedure should be clearly stated, or the reader must be directed to where they can find further information. To compose such a letter quickly and efficiently, use our sample letter to a customer regarding RTM (return to manufacturer) policy.

How to Best Use of Our Sample Letter to Customer Regarding RTM (Return to Manufacturer) Policy

You’ll make the best use of our sample letter to a customer regarding RTM (return to manufacturer) policy if you understand its structure and format. We use the block style which aligns all of the text to the left. This gives your letter a professional appearance, and makes it easy to edit. With a bit of cutting and pasting you can quickly replace the contents of our sample letter to a customer regarding RTM (return to manufacturer) policy with that of your own.

Complete Sample Letter to Customer Regarding RTM (Return to Manufacturer) Policy


Mr. Jack Smith
Customer Care Manager
Megatronics Inc.
1001 5th Ave.
New York, NY 701901

November 13, 2001

Mr. James Gardner
86 Wilmot Way
Syracuse, NY 060012

Dear Mr. Gardner,

Thank you for your request regarding information on the procedure to return an order to Megatronics Inc. We are sorry for any inconvenience caused by our product.

In order to accelerate proper credit returns, we require that all customers request an RTM (return to manufacturer) identification number from the Shipping Department That number must consequently be displayed prominently on all shipping labels and on the packaging itself.

Sincerely,

Jack Smith

Tips and Useful Sentences You Can Use with our Sample Letter to Customer Regarding RTM (Return to Manufacturer) Policy:

  • Thank you for your letter requesting information on our returns policy and procedure.
  • We have received your request to return an order to (company name).
  • Include an RTM in your reply as a convenience to your customer..

Category: Reply to an Inquiry Letter Examples

About the Author ()

Melanie Walters is a writer and editor for several businesses both online and offline. Her experience with writing business letters and marketing materials has helped her understand exactly what works in written communication for businesses. In the 10 years she's been writing, Melanie has amassed a large collection of letter examples that she gladly shares with you here on Letter Example Help.org

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