Detailed and Direct Sample Letter to Customer Regarding a Warranty Service Policy

| December 17, 2012 | 0 Comments

This sample letter to a customer regarding a warranty service policy is perfect for reminding customers of the benefits they’re entitled to under their existing warranty policy. The letter needn’t be long, but the benefits should be clearly stated, or the reader must be directed to where they can read them more fully. To compose such a letter quickly and efficiently, use our sample letter to a customer regarding a warranty service policy.

How to Best Use of Our Sample Letter to Customer Regarding a Warranty Service Policy

You’ll make the best use of our sample letter to a customer regarding a warranty service policy if you understand its structure and format. We use the block style which aligns all of the text to the left. This gives your letter a professional appearance, and makes it easy to edit. With a bit of cutting and pasting you can quickly replace the contents of our sample letter to a customer regarding a warranty service policy with that of your own.

Complete Sample Letter to Customer Regarding a Warranty Service Policy


Mr. Jack Smith
Customer Care Manager
Megatronics Inc.
1001 5th Ave.
New York, NY 701901

November 13, 2001

Mr. Eric Samson
86 Sycamore St.
Albany, NY 060012

Dear Mr. Samson,

Your standard warranty coverage for SSP Solar Panels from Megatronics Inc. (including all connectors, combiners, breakers, and disconnects) includes a free annual check-up and maintenance.

We recommend you call our Service Department to arrange an appointment for this service. Doing so will prolong the life of your equipment and also permit us to apply upgrades and updates to your devices. By doing so you may also qualify for a  discounted warranty extension.

Sincerely,

Jack Smith

Tips and Useful Sentences You Can Use with our Sample Letter to Customer Regarding a Warranty Service Policy:

  • Alert the customer early enough so that they can take advantage of their benefits before their current warranty expires.
  • Make the offer attractive and of good value so that the customer is compelled to purchase extended coverage.
  • Offer a discount on maintenance and repairs if a warranty extension is purchased.

Category: Reply to an Inquiry Letter Examples

About the Author ()

Melanie Walters is a writer and editor for several businesses both online and offline. Her experience with writing business letters and marketing materials has helped her understand exactly what works in written communication for businesses. In the 10 years she's been writing, Melanie has amassed a large collection of letter examples that she gladly shares with you here on Letter Example Help.org

Leave a Reply