Simple and Sincere Sample Business Apology Letter

| February 14, 2013 | 0 Comments

This sample business apology letter is designed so that you can make a formal apology for a variety of things. It can be used for either business or personal apologies, depending on the circumstances. Sending such a letter shows that you are genuinely sorry for whatever happened, and goes a long way to establishing good will. The letter needn’t be a long one, but it should be clear as to what you are sorry for and why. Finding the right words to say can be difficult, but not if you use our sample business apology letter.

How to Best Use of Our Sample Business Apology Letter

You’ll make the best use of our sample business apology letter if you understand its structure and format. We use the block style which aligns all of the text to the left margin and compiles it in sections or “blocks.” This gives your letter a professional appearance, and makes it easy to edit. With a bit of cutting and pasting you can quickly replace the contents of our sample business apology letter with that of your own.

Complete Sample Business Apology Letter

Karen Schumacher
President and CEO
Novel Novelties
48 King’s Dr.
Ann Arbor, MI 48897
Tel: 302-444-5579

December 3, 2007

Mr. and Mrs. David Somers
P.O. Box 2200
Frost, AZ 85603

Dear Mr. and Mrs. Summers,

Please accept my sincerest apologies for not being able to attend your Thanksgiving dinner on November 24. I hope my last minute cancellation did not have too much of an affect on your plans.

As you are aware, I was very much looking forward to attending. Sadly, my brother who lives in Wyoming had emergency heart surgery, and I wanted to be there to support him and his family.

Has there not been such an emergency, you know I would have loved to have spent a wonderful evening with you.

Thank you for your understanding; I hope we can get together again soon.


Karen Schumacher

Tips and Useful Sentences You Can Use with our Sample Business Apology Letter:

  • I am writing to apologize for (reason).
  • (Company name) would like to apologize for our failure to deliver the (product or service on (date).
  • On behalf of (company name) I would like to apologize for (reason).

Download This Letter Example

Category: Apology Customer Service Letters

About the Author ()

Melanie Walters is a writer and editor for several businesses both online and offline. Her experience with writing business letters and marketing materials has helped her understand exactly what works in written communication for businesses. In the 10 years she's been writing, Melanie has amassed a large collection of letter examples that she gladly shares with you here on Letter Example

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