RSSCategory: Customer Service Letter Examples

Reply to Inquiry Letter – Be Respectful and Clear

| April 9, 2013 | 0 Comments

In this example of a reply to an inquiry letter you will see how to respond satisfactorily to a customer’s questions or concerns.   The inquiry can be about a one of your products, your company, about shipping or anything else that for some reason wasn’t clear to the customer.  Your letter and any information you […]

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Business Apology Letter – Be Respectful and Sincere

| March 26, 2013 | 0 Comments

This example of a business apology letter will show you how to respond to a customer complaint and be respectful and sincere toward the customer.  If you are in business you will have customer complaints – that is a given.  How you handle those complaints will determine if you retain your customer or not.  Your […]

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Solid Response to a Complaint about Treatment by Customer Service Sample Letter

| March 21, 2013 | 0 Comments

This response to a complaint about treatment by customer service sample letter can be used by businesses to follow up on customer service complaints. Customer service agents don’t always respond to complaints in a diplomatic, professional manner. Customer service can be a stressful job, and an agent who is tired, stressed out, or experiencing personal […]

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Sample Letter Asking for Further Details about a Specific Real Estate Property

| March 13, 2013 | 0 Comments

Our sample letter asking for further details about a specific real estate property is perfect for following up on a response from an agent. Initially you may have asked for general information on properties in your area and received a listing from an agent. If you have gone through the listing and found a property […]

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Professional and Courteous Sample Business Inquiry Letter

| February 21, 2013 | 0 Comments

This sample business inquiry letter can be used to request information that your business needs. This particular example can also be used on a personal basis if you are requesting information from a company or business. The letter needn’t be a long one, but it should be clear as to what you are inquiring about. […]

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Simple and Sincere Sample Business Apology Letter

| February 14, 2013 | 0 Comments

This sample business apology letter is designed so that you can make a formal apology for a variety of things. It can be used for either business or personal apologies, depending on the circumstances. Sending such a letter shows that you are genuinely sorry for whatever happened, and goes a long way to establishing good […]

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Formal and Courteous Sample Business Request Letter

| February 13, 2013 | 0 Comments

This sample business request letter asks that a business or individual act on your request. It is written so that it can also be used on a personal level if you are an individual requesting something from a business. The letter needn’t be a long one, but it should be clear as to what you […]

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Thank You for an Inquiry Regarding the Availability of Products in a Foreign Country Sample Letter

| February 5, 2013 | 0 Comments

This thank you for a call regarding the availability of products in a foreign country sample letter is designed to respond to requests from overseas customers about the availability of your product in their area. The letter needn’t be a long one, just a short note thanking the customer for their inquiry and providing them […]

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Sample Letter Requesting Verification of a Cancellation and Requesting a Refund

| January 24, 2013 | 0 Comments

This sample letter requesting verification of a cancellation and requesting a refund is designed to help you verify that a cancelation of a reservation has been confirmed and requesting the refund due you. The letter needn’t be a long one, just a short note asking for a confirmation of the cancellation and a polite request […]

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Formal Sample Letter Requesting the Transfer of Medical Records from One Doctor to Another

| January 23, 2013 | 0 Comments

This sample letter requesting the transfer of medical records from one doctor to another is designed to help you get your medical records transferred to a new doctor. The letter needn’t be a long one, just a short note requesting that your records be transferred and thanking the sender for their cooperation. There is one […]

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