RSSCategory: Apology Customer Service Letters

Business Apology Letter – Be Respectful and Sincere

| March 26, 2013 | 0 Comments

This example of a business apology letter will show you how to respond to a customer complaint and be respectful and sincere toward the customer.  If you are in business you will have customer complaints – that is a given.  How you handle those complaints will determine if you retain your customer or not.  Your […]

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Simple and Sincere Sample Business Apology Letter

| February 14, 2013 | 0 Comments

This sample business apology letter is designed so that you can make a formal apology for a variety of things. It can be used for either business or personal apologies, depending on the circumstances. Sending such a letter shows that you are genuinely sorry for whatever happened, and goes a long way to establishing good […]

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Timely and Tactful Apology for Delay in Shipment of Goods Sample Letter

| December 9, 2012 | 0 Comments

This apology for delay in shipment of goods sample letter is perfect for making an apology to customers whose shipment has been delayed due to unforeseen circumstances.. The letter needn’t be long, just a short note to apologize and to let them know that their order will be shipped promptly as soon as the issue […]

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Fair and Earnest Apology for Damaged Goods, Partial Credit Issued Sample Letter

| December 8, 2012 | 0 Comments

This apology for damaged goods, partial credit issued sample letter is perfect for making an apology to customers who have received a shipment of damaged goods and require funds to be credited to their account. The letter needn’t be long, just a short note to apologize and to let them know that a credit to […]

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Sincere Apology and Replacement for Damaged Goods Sample Letter

| December 7, 2012 | 0 Comments

This apology and replacement for damaged goods sample letter is perfect for making an apology to customers who have received a shipment of damaged goods. The letter needn’t be long, just a short note to apologize and to let them know that a replacement order has been sent. To compose such a letter quickly and […]

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Follow up Response about Service not Provided Example Letter

| October 11, 2012 | 0 Comments

Our follow up response about service not provided example letter can be used to respond to a customers’ complaint letter about services your firm did not supply. Sometimes companies are not able to provide the services they advertise. This is often due to circumstances rather than the fault of any individual. Nevertheless, businesses are still […]

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Formal Letter Example – Keep Things Copacetic With This Formal Letter Example

| April 24, 2012 | 0 Comments

A formal letter example can serve as a template for that difficult letter you have to write. Saying the right things in the appropriate way and formatting that letter in a professional manner can be a challenging task. There is the need to be forthright and at the same time be gracious so as not […]

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Apology Letter Example – Pen the Perfect Apology Letter – Example

| April 24, 2012 | 0 Comments

An apology letter example can help you to pen the perfect apology, saving you from losing that valued and hard-earned customer or client. As opposed to a mass produced standardized letter, a personally written apology letter imparts sincerity, letting the person know that you genuinely appreciate their business. Timing is as equally important as sincerity, […]

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